TOO CHIC & LITTLE SHAB DESIGN STUDIO, INC.
The Design Process
Terms and Conditions
The following apply to all Wedding Items
To inquire about a wedding item, please contact me by email. Please include as much detail in your message as possible, for example, item name, wedding date, quantity needed and any additional items you’d like. Also, tell me about your style, theme and any colors you have selected. I will promptly respond to all inquiries, usually within 24-48 hours. I can also be reached on my office number for phone inquiries. I am willing to meet in person depending upon localities and scheduling.
Estimate & Deposit
Following our consultation, via email, phone or face, I will prepare a detailed quote, including a $90 design fee for set up, and send it to you for review. When you tell me you wish to proceed, I will prepare an order and send the product listing to you for payment. All payments are handled through pay pal. You do not need a pay pal account to make a payment. I will also accept a check or money order. A 50% non-refundable deposit is required to begin the order process. No designs or other work on your order will be done until this deposit and the design fee is received.
Once your deposit is received, all information may be emailed to me at firstname.lastname@example.org. Once the information is received, I will create and email all digital PDF proofs within 24-72 hours. You have the opportunity to make grammatical and text changes to the proofs until you are satisfied. Font changes, color changes, artwork changes or changes that alter the original design are subject to additional charges.
The final balance for all wedding item orders is due prior to shipping. I will prepare another product listing with the remaining balance and send it to you for payment. Once the payment is received I will ship your invitations to the shipping address provided in your order.
The following apply to all Party Invitations & More
Direct Checkout Items
All party invitations and many other items are available for direct checkout. If you would like to purchase an item simply select the item. Input your wording for your invitation or item in the custom wording text box provided. Please be sure to check all spelling and punctuation of your wording. Select the quantity needed and add it to your cart. Then proceed through the checkout process.
Once your order is received, I will prepare the item exactly as you have sent the information and send a digital PDF proof to your email within 24-72 hours. Every order includes one complimentary digital proof with one complimentary round of revisions. Additional revisions, ie. font changes, color changes, artwork changes or changes that alter the original design are subject to additional charges.
The following apply to all orders with Too Chic & Little Shab Design Studio, Inc.
Approval & Production
I will make every effort to assure your satisfaction and if there is an error on my part, I will correct the problem. However, it is your responsibility to review and make sure that every detail is correct on your proof, including spelling, grammar, punctuation, spacing and color. I strongly encourage you to print your proofs out for review. By giving final approval to your proof, you are approving that the text, design, layout and other content is accurate for printing. Too Chic & Little Shab Design Studio, Inc. is not responsible for any errors once you have given final approval of the proof. If we are notified of changes or errors after you have given final approval, additional charges will be applied for reprinting. After your final approval is received, materials are ordered and the project goes into production. At this time no further changes can be made and quantities cannot be decreased.
Printing Method & Stock Quality
Most printing is done in house at the studio in order to ensure everything is perfect! The in house printing is flat, not raised, and done with a high resolution, high quality laser printer. All matte paper stock used is 80# or greater. All metallic paper stock used is 100# or greater. All of the paper stock is extremely sturdy and of excellent quality. Too Chic & Little Shab Design Studio, Inc. can also print in various other styles, ie. letter press, foil, thermography(raised ink), etc. Additional charges will apply.
Too Chic & Little Shab Design Studio, Inc. does provide physical samples of your custom invitation or correspondence prior to the assembly of your full order for an additional flat fee of $35.00. Generic samples are also available for any piece featured on the website for a flat rate of $10.00 plus shipping of $2. Samples are mailed via USPS first class mail. Depending upon localities, it can take up to a week or more to receive samples.
Lead time begins once proofs are approved and is typically around 4 weeks for wedding invitations, although during peak season, lead time can run up to 6 weeks. Please keep in mind standard etiquette for sending out wedding invitations is 6 – 8 weeks prior and for destination weddings, 3 months prior to the wedding date. You should therefore begin the Order Process at least 3 – 6 months in advance of when you need to receive the invitations.
Design for all other wedding accessories, such as programs, place cards, table numbers, menu’s, etc. generally takes place during the final month and weeks leading up to your wedding. Lead time is typically around 2 – 3 weeks for these items.
Lead time for all party invitations is typically around 2 – 3 weeks once the proof is approved.
Please note that the lead time is subject to change depending upon quantity, style of invitation, and production schedule.
There is a minimum quantity of 25 invitations for all wedding invitation orders. A small order fee of $50.00 will be applied to orders of less than 25 invitations.
There is a minimum of 15 invitations for all other party invitations.
All invitations are handmade with the utmost care, one piece at a time. Therefore, there may be a slight variation from one item to the next. This is what makes a handmade product charming, unique and one of a kind.
All designs and concepts are the property of Too Chic & Little Shab Design Studio, Inc. Works may not be reproduced in any form without the prior written consent of Too Chic & Little Shab Design Studio, Inc. Further, by your agreement to these terms and conditions, you grant Too Chic & Little Shab Design Studio, Inc. the right to use the preliminary and completed design of your order for marketing, display to other clients and for advertising, including on the company’s website.
Rush orders are accepted on a case by case basis, depending on the production schedule, availability of supplies and the scope of the project. A separate rush fee of 30% of the order total will be added and is due in full with the down payment.
Returns and Cancellations
Returns are not accepted due to the fact that every order is custom. Claims must be made within 7 days and will be handled on a case by case basis.
If there is a need to cancel your order, please contact me right away. If you have not given final approval, you are only responsible for your 50% deposit and any materials (paper, ribbon, etc.) that have been purchased. If you cancel after your project has gone into the production process, you are responsible for the entire amount of your order.
USPS, UPS and Fed Ex are used for shipping orders and the customer is responsible for all delivery shipping and postage costs for the final product, whether a custom order or direct checkout invitation. Prearrangements to pick up your order at the studio can also be made to avoid shipping charges, however, there is a handling fee of $7. Please allow at least 7 days for delivery depending on the method of shipment used. Too Chic & Little Shab Design Studio, Inc. is not responsible for any damages incurred during shipment to your requested location.
Postage for Invitations
Most invitations will require additional postage because of their weight and bulk. I encourage customers to take one piece to the local post office for weighing to determine the proper amount of postage required. Too Chic & Little Shab Design Studio, Inc. is not responsible for invitations or stationery that is lost in the mail or is destroyed through the mailing process.
Warranties/Limitation of Liability
Too Chic & Little Shab Design Studio, Inc. warrants that it has the right to provide the products but other than as set forth herein, the items are provided on an “as-is” basis without warranty of any kind, express or implied, oral or written including, without limitation, the implied conditions of merchantable quality, and fitness for particular purpose, all of which are specifically and unreservedly excluded.
Too Chic & Little Shab Design Studio, Inc. shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the items we provide nor for any special, indirect, economic or consequential loss or damage however caused, whether from negligence or otherwise in connection with the supply of the items. Any liability of Too Chic & Little Shab Design Studio, Inc. shall be limited to a return of any amounts already paid by the Customer to Too Chic & Little Shab Design Studio Inc.
One more thing
Some stationery companies print logos, text or even barcodes on the back of invitations and cards. Too Chic & Little Shab Design Studio, Inc. will not print any design, text or logo on the back of your invitations to advertise. The biggest “THANK YOU” you can give is a referral. Please feel free to tell family and friends about Too Chic & Little Shab Design Studio, Inc.